Tower Yoga, LLC is a private owned corporation doing business in California as a yoga and fitness studio. We are committed to serving our community and will never share, disclose, or sell the data that we collect from you. Thank you all for putting your trust and time in Tower Yoga!


Terms and Conditions

Please read through the terms and conditions on our website thoroughly before enrolling. When enrolling as a student of Tower Yoga, you agree to the terms and conditions as laid out on the Tower Yoga Fresno website www.toweryogafresno.com.

While we endeavor to deliver all our classes on time and as advertised, classes are subject to change or cancellation without notice. Tower Yoga is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason.

Teachers are subject to change without notice.

Customers or employees under the age of 21 are not allowed to be on the premises after 10pm.

No alcohol or hard drugs prohibited under law.

No yoga allowed outside of the studio on the shared patio or surrounding area.

Late entry will not be permitted. The door to the studio is locked at the beginning of each class for security reasons. No entry is permitted after the class-start time and leaving class early is strongly discouraged.

Please arrive at least ten minutes before class.

Please check in at reception before each class.

Tower Yoga is not responsible for the safekeeping of your belongings.

Tower Yoga has the right to refuse entry at anytime.

Bookings are to be made via the app, online, or at the studio.

Payment needs to be made upon booking. To book into a class you must either have credits in your account or pay at the time of booking.

Students over the age of 16 years old are allowed to attend any regular scheduled classes. Students under the age of 16 are not allowed to attend any heated classes and must be accompanied by a parent or guardian.

You agree that you have been examined by a qualified medical practitioner within the past six months and have been found by such practitioner to be in good physical health and physically able to perform all yoga and barre exercises.

Classes at Tower Yoga may be physically strenuous and you voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death.

You will follow all instructions given to you by Tower Yoga teachers and you acknowledge that any failure to do so will be at your own risk and may cause injury.

Tower Yoga is in no way liable for any injury, loss of property or death resulting from attending our studio.

By booking into a class you automatically agree to the above terms & conditions.


Cancellation

Early Cancel - Early Cancellations must be submitted 20 minutes prior to class time. Clients may Early Cancel a booked class 20 minutes or more before class time without a penalty. Class cancellations can be submitted online on our website, via Mindbody, or via the Tower Yoga App

Late Cancel - Class Package - Late Cancellation is incurred when a student is absent or no shows from a booked class. If you have a class card package, you will be deducted the class from your card as if you attended the class. 

Late Cancel - Unlimited - $5 - Late Cancellation is incurred when a student is absent or no shows from a booked class. A $5 penalty will be applied to your account for absent or no showing that results in a late cancel.

Please note, this is aimed to be a preventative measure rather than a penalty. Demand for our classes are high, no-shows and no-cancels limit others from participating in classes who have been waitlisted or who would rather attend.

Note: There is no grace occurrences or waiving No Shows/No Cancel fees. All No Shows and No Cancels incur an automatic $5 charge. No Exceptions.


All class purchases and memberships are non-transferable and non-refundable.
There are no extensions on class packages and memberships; Exceptions regarding extensions on packages may be granted to those facing unexpected medical complications with a doctor's note.
All class packages expire 12 months from date of purchase.
All classes must be paid prior to participation. We cannot accept IOU's.
Schedule, classes, teachers are subject to change.
No extensions due to studio closure for emergency or weather conditions.
Visa, MasterCard, Discover, checks and cash are accepted as payment at the studio.
Discounts of any kind do not apply to gift certificates.

Purchase


There are no refunds on any Drop-Ins, Class Packages, Memberships, or Special Offers.

There are no transfers on any Drop-Ins, Class Packages, Memberships, or Special Offers.

Refund


We are committed to protecting your privacy
We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Privacy Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

Information Collected
We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, fax number, and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

Data in relation to credit card payments and reserving space in workshops and classes is processed by Mind-Body Online (www.mindbodyonline.com) on a secure website linked to ours and they have their own privacy policy.

Disclosing Information
We do not disclose any personal information obtained about you from this website and/or the Mind-Body Online to third parties except when we need to do so in order to complete the transaction

Privacy